Privacy Policy

Effective Date: [04/12/2025] Last Updated: [05/02/2026]

Baitulmal (“we”, “our”, “us”) is committed to protecting the privacy, confidentiality, and personal data of all users, donors, volunteers, partners, and beneficiaries who interact with our website, mobile applications, and digital platforms. This Privacy Policy explains how we collect, use, store, protect, and disclose information.

1. Information We Collect

a) Personal Information We may collect personal details including:

• Full name
• Email address
• Phone number
• Address (if required for receipts or communication)
• PAN details (only when legally required for tax benefits or compliance)

b) Donation & Transaction Information

• Donation amount
• Date and time of donation
• Mode of payment
• Transaction or reference ID

⚠️ Important: We do not store debit card, credit card, UPI PINs, CVV numbers, or net banking credentials.

c) Non-Personal & Technical Information

• IP address
• Browser and device type
• Operating system
• Website usage and analytics data

This data is collected only for security, analytics, and performance improvement.

2. How We Use Your Information

Your information is used strictly for lawful and ethical purposes, including:

• Processing donations and issuing receipts
• Providing updates on donations and causes
• Communicating important notices or responses
• Compliance with legal, audit, and regulatory requirements
• Improving website functionality and user experience

We do not use your data for spam, unsolicited marketing, or unauthorized promotions.

3. Data Sharing & Disclosure

Baitulmal does not sell, rent, trade, or misuse personal data. Information may be shared only:

• With secure and authorized payment gateway providers
• With auditors, legal authorities, or government agencies when required by law
• With internal staff or volunteers strictly on a need-to-know basis

All such access is governed by confidentiality obligations.

4. Data Security Measures

We implement strong security practices, including:

• Secure servers and encrypted connections (SSL)
• Restricted access to sensitive data
• Role-based access controls
• Regular monitoring and internal checks

While no online platform is completely risk-free, we follow best practices to minimize threats and misuse.

5. Donor Privacy & Confidentiality

Donor details are kept strictly confidential.

Donor names are not published publicly without consent.

Anonymous donations are fully respected.

Donation details are used only for lawful and organizational purposes.

Your generosity is treated with dignity and trust.

6. Cookies Policy

Our website may use cookies to:

• Improve website performance
• Analyze visitor behavior
• Enhance user experience

You may disable cookies through your browser settings if you prefer.

7. Third-Party Links

Our website may contain links to external or third-party websites. Baitulmal is not responsible for the privacy practices, policies, or content of such websites.

8. Children’s Privacy

Baitulmal does not knowingly collect personal data from children under the age of 18.

If such data is identified, it will be deleted immediately.

9. Data Retention

We retain personal data only for:

• Legal and regulatory requirements
• Audit and compliance purposes
• Operational needs

Data is not stored longer than necessary.

10. Changes to This Privacy Policy

Baitulmal may update this Privacy Policy from time to time.

Any changes will be published on this page with a revised effective date.

11. Your Consent

By using our website, making a donation, or engaging with our services, you consent to this Privacy Policy and agree to its terms.

12. Contact Information

For any questions, concerns, or requests related to privacy or data protection, you may contact us through:

1. The official contact form on our website
2. The official email address mentioned on the website

Your privacy is respected, your data is protected, and your trust is our responsibility.